I scheduled an appointment for a consultation regarding a procedure I was considering, but was shocked by the unusual rules in place that signify how badly this office is hurting for money and will nickel and dime you as a result:
(1) Being billed for after hours calls. So if you are pregnant and need help and call afterhours, expect to pay out of pocket for this call. Each time.
(2) Payment for services is expected within 15 days. Nevermind the industry expectation of 30 days. A Woman's Place wants to be paid in half that time.
(3) A $25 monthly charge for carrying a balance. I'm sure the charge would definitely get out of control if there was a billing dispute if a A Women's Place billed your insurance incorrectly.
(4) The $25 can be coupled with a 1.5% interest charge per month. WOW. Talk about doubling down on those charges.
(5) A $25 Fee for sending statements in the mail. Last I checked an envelope, a stamp, a piece of paper, and some ink doesn't even come close to $25. Yea labor is not free, but when paying $15/hour for a billing clerk, this is highway robbery. They offer emailed statements for free, but that invites the "I sent the email" vs. "I didn't receive it" argument.
(6) Keeping a credit card on file. This practice is ripe for fraud and just not safe.
(7) A Woman's place states they will call within 24 hours to collect payment. So pushy. I am all for people getting paid for services, but this billing practice I just unorthodox.
Save yourself from having to argue with their billing department and having to pay more money for talking to the Doctor while incurring time frame fines coupled with more fines while trying to hash out the situation regarding the staff's billing errors. RUN from this facility. RUN!