DO NOT LET THIS COMPANY NEAR YOUR APPLIANCE.
There is not quality, no service and most importantly no accountability.
Unfortunately this company is contracted with the insurance company and we had to go through them for repairs.
April 23rd a technician came in disassembled our dryer he claimed he brought in the wrong part. He took a part from our dryer with him and said he would come back the next day. HE DID NOT.
We have tried to continuously tried to make arrangements to fix this. ALL WE WANT IS TO HAVE OUR DRYER REPAIRED. But this company refuses to be held accountable including the GENERAL MANAGER AMY.
They claim no part was taken and they are not LG certified and unable to work on our dryer. IF THIS COMPANY IS NOT CERTIFIED WHY DID THEIR TECHNICIAN DISASSEMBLE THE DRYER TO BEGIN WITH.
It's is JUNE 22nd and are still without a dryer. THEY CLAIM theirs technician did not take anything and on top of that have refused to put the dryer back in the condition it was in before they ever touched it. THEY REFUSE TO HANDLE THIS SITUATION. THEY HANG UP ON OUR CALLS. AND EXCUSE WHAT THEY ARE DOING WITH A SIMPLE "The Technician doesn't remember"