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http://www.openvoc.eu/poi#funnyReviews
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  • We're ALL are looking for repair companies that we can trust to do the correct work and not take advantage of us when we are most in need. Repairs that we might not be the most familiar with. Auto, plumbing, heating and air come to mind. Choose wrong and we pay dearly with our hard earned money. We have STOPPED SEARCHING for an air conditioning company. Airtime Cooling and Heating is the one that we now trust to treat us professionally, not sell us parts or repairs that we don't need and not overcharge for things that we do need for our A/C system. Our experience is below and we recommend that you give them a call for your A/C needs too. In Chandler and after 120+ degrees last weekend and we were suddenly in need of A/C work. The unit got very loud and the cool air had all but stopped. We figured that no one would be able to help too quickly this time of year. We were wrong. Airtime answered the call promptly during business hours and with a text, so they had our address, they were able to schedule our 2 hour appointment window to come out the NEXT day. Brad called to give the "now on the way to you", 30 minute warning. That was nice, so we didn't have to be in the house melting until just before he arrived. He asked about what was happening with the system, really listened to what I said and then thoroughly looked over and ran tests on both the air handler in the attic and the cooling unit outside. Brad had it diagnosed as a faulty capacitor in no time. He then told me how much it would be to fix. No up sell or unneeded anything, just a diagnosis and repair on what had to be done. In the 20 years of getting A/C repairs done, this is always the dreaded part. "Do I really need what they are trying to sell me?" I didn't feel that way this time. I said lets get it done. 15 minutes later, wonderful COOL AIR began to flow out of the vents again. Thank you Airtime and and thank you Brad for your professional and honest hard work. Thank you for treating your customers honestly and fairly in our greatest time of need. You have earned my trust and future business.
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