We have gone there as a family at least four times since they have opened. It was bad on our first visit, but we thought we'd give them more chances to improve after their initial opening. Nothing has changed...! The food is often cold, the portions are smaller than other Bib Evans (which we generally like), the service is slow and their uniforms not clean, the restaurant is often not clean, and they are often out of food. This may be the first Bob Evans in history to go out of business!