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  • No hot water this was at check in. The next morning at 6 am I went to the front desk and asked when was the hot water going to be on. The gal at the front desk said 45 mins . She said they were installing a pipe right now. So fine. I waited until 830, still no hot water. The story got changed to " the part has not arrived yet it should be an hour" . I asked to speak to the general mgr. he said he would give me a discount of 20 % and a free breakfast. This did not help me as I had to go to a meeting, when I told him I booked thru A discounted travel website.. He said nope I can't do anything for you, he was very rude. I will never do business with them again. When I went to check out at 10, other people were complaining, and they said it could be all day with no hot water. Why did this lady lie to me at 6 am I waisted so much time and missed both meetings. The purpose of my trip was ruined.
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