Worst experience I have EVER had at a restaurant. I am going to give you(yelp) a detailed review reason why. I walked into Pho at 2:20am and notice the manager who was 60 years old with a purple pony tail(by the way). Then he proceeds to take two pills out of his back pocket, takes both of them and laughs stating he has high blood pressure. This moment I noticed something was wrong. But being in Downtown Toronto this was one of the only places we could drive to get food so I had to eat it. By the way I ordered Pork Chops, Shrimp and Rice. After I sat down it took Twenty Minutes to get my food and when I received it was COLD. So I told the manager and he told me there is no possible way my food could be cold, I need to sit down and eat the food. Calmly I grabbed my food and told him to feel the Shrimp and he could see that it's freezing cold. Then he told me I was tripping all the food is fresh and shrimp gets cold quickly. So I asked him why is all my food cold and he said "that's impossible". So I asked him why would I randomly say my food is could? And he can touch the shrimp or any piece of my food and if it's hot I'll give him an additional $100 he told me no. Then the manager proceeded to yell at me in another language and call me a NIGG*R. Simply the most disrespectful experience I have ever had in my life. Not once did I address him inappropriately by calling him out of his name or act ignorant. Sad part is I never once asked for my money back or my food to be recooked. All I wanted was an apology for the cold food.
This is my first time in Toronto and this was the worst experience of my LIFE!! Please do NOT eat their. The customer service I received was terrible and should not be accepted.