From the scheduling to professional repair, I could not ask for better service. However, not being knowledgeable about garage door repair costs in Phoenix, I was surprised at the final cost of replacing the two torsion springs, one was broken, and installing two new cables. Parts cost locally would probably not be more than $100. The time on the job was less than an hour but total cost for this repair was $560 and that's with waving the service call fee. So my advice, if it's not an emergency, shop around and get a quote. A1 seems overpriced.