In reading the previous reviews, people either seem to love this place or hate it -- put me in the first group. My car -- suddenly and without notice -- started sounding like a 1970's hooptie Datsun with a bad muffler. I took it in, they put it off on the lift, and showed me how the pipe holding the muffler to the catalytic converter was corroded and probably just jarred loose while going over a bump. They dropped me off at Chinook Center to kill time (only about an hour and a half) and boom -- it was done, and for about $300 (which is exactly what I expected.) No up-selling, no replacing anything which didn't need replacing. Straight-up guys; respectful, and great at what they do.