Not sure why the reviews were so so. I've been to Mcalisters in other Ohio cities and always enjoyed my food. I find that it's a much better version of Panera. They even have a pick 2 option. I enjoyed my taco chili soup and veggie club. Veggies were fresh. Portions were more than enough. They were very easy going considering I had an energetic toddler with me. In today's world where fast casual is everywhere, I'm glad to have McAlisters as an option because it's not too unhealthy and has a variety of options.