We are from out-of-town but used have a massage envy membership. We visited this clinic on Friday, March 7 and had a great experience. Booking was really easy over the phone and, as a former sales associate for massage envy, the sales associate, Kelsey, was really great, polite, and providing great customer service. We booked a couples massage introductory rate with Amber and Katie. Even though we only had an hour massage (we usually get a 90 minute or two hour ) Amber was great and made awesome use of her time. She was able to relieve a lot of the stress and painful knots in my shoulders and her technique was excellent. My boyfriend really liked Katie as his therapist. she was able to get a lot of work done on his injured knee and helped with a lot of his pain from his construction job. The check on process was a little arduous because we had to fill out new forms since we haven't been in a year, but we really appreciated that as former members that the sales associate did not upsell is on everything. I think the up sells are great and get the therapists a little bit more income but sometimes you just don't want to hear the up sells, especially on vacation.