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  • We were hoping after a month the restaurant had worked out their new opening bugs. Not so. Place was not that crowded and told 15 minutes for a party of two. That turned into 30-35, "your next". We started to see other parties seated and now they had lost our name. Finally took 45 minutes to be seated on a not crowded night. Our waiter was polite and tried very hard but seemed to be overwhelmed with to many tables. He consistently made mistakes with our order and items were missing from our meal. Our water glasses stayed empty to long before he got back to us. There were many open tables and people were still waiting to be seated so it seems they have a staffing problem with servers. Not once did we see anyone that resembled a manager or assistant manager trying to help out or resolve any problems. That's a problem in my view when management isn't visible and the employees are running the restaurant, not a good combination. On a positive note...the food was great and prepared perfect! The other problems overshadowed that unfortunately. So I would say the kitchen staff is excellent, servers and host/hostess need a lot of improvement. The whole area is has new construction, parking is tight and many restaurants are getting ready to open. Ted's is an established restaurant around the country and hopefully with some experienced employees and management this location will improve. If not there are plenty of quality places getting ready to open right next door. Viva Chicken is one and they will eat "Ted's lunch" if there isn't an improvement. I would give this location some more time, their not ready.
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