My review is based on my experience with the VIP/ Bottle service staff. Initially, it took about 20+ minutes to get the " bottle service" situation under control. It was slightly disorganized, but once things were settled, it was non stop fun from there. The staff were on top of their game...cleaning up messes and spills as they happened and keeping unwanted guests from our booth. We even snapped occasional photos with them and our group felt safe and happy. Yes, bottle service is expensive, and it sucks that you have to pay for water, but all in all, we had a great time....so much so that we went again the following night!