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  • This is the only location in Las Vegas that I have visited (since moving here in 1992), and that's because of a spectacular General Manager I met there, several years ago. My ex-wife and I were in there one day, and as I was using the restroom, I observed a Bartender enter, relieve himself, then exit without washing his hands. After returning to my table, I asked my server to summon the General Manager to our table, which she did, immediately. When she arrived, I explained what I had seen and how I was "grossed out" by what I'd witnessed. After apologizing, she excused herself and told us, "I'll be right back." A few minutes later she returned to our table and said, "I just fired him, and your meal is on me." When I mentioned that he should not be fired ONLY on my single complaint, she replied, "This isn't the first time that I've heard about it, but it is now the LAST. Please enjoy your meal as my guest, and accept my apology for what happened." That kind of attitude is indeed rare, and it left a lasting impression on me, which is why I eat here, as often as I can. I've eaten at other Red Lobsters in the USA, but NONE BETTER than at this splendid location.
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