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  • Where to begin... The food was decent - nothing to call home about considering you're just microwaving it. Some was better than others. The problem is customer service. It appears to be a one man company, everytime I contacted them, it was the same person. Sometimes he'd respond to my emails right away, sometimes it'd be a week later, sometimes no responses at all. The first week I started with them, I got my meals but nothing else. I personally felt it odd there was no instructions on reheating. I emailed them and got the response of 'it's between 1-4 minutes'. So I had to guess every time, and nothing is more annoying than biting into your food and finding it cold still... while breakfast was burned because you put it in for 90 seconds. I then asked him for nutrition information for the meals that I was receiving, which aren't available. Being a "healthy" company, this surprised me. I wanted to know exactly how many calories, carbs, and so on each meal was. They responded with 'Each meal is around 500 calories'. That's not helpful. Due to the customer service issues, I decided to end our service after 2 months.
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