rev:text
| - Tried to find a website to notify the owner but was unable to find a way to contact them, so posting here... My finance and I are regulars- I know the team there knows us well, we go once a week :) Normally I would say awesome, 5 stars. And since the new owners took over for the most part it has been great. Over the last 6 months there are few times there were cause for concern. Sometimes at night it seems to become a hangout for those who work there -- still, not usually a huge issue for us. But tonight, we went on our weekly visit. Sat on the patio at 6pm. by 6:03 put in our order as usually for wings and pizza. Took a while for the beers, and then by 7...no wings. No pizza. Once the waitress mentioned the kitchen being overwhelmed and she apologized. Yet 15-20 min later, we had to go inside to cancel the order and just get our check to leave. The place was not nearly busy. Unsure of what the issue was that held up our order. We told them to bring our check and cancel the order, we had to go. Rather than comp anything, we were given our tab and told they would check on our order. Unfortunately, had to tell him forget it-- after well over an hour of waiting, we had to go.
Hopeful that this will not be the norm. Normally there is consistent wait staff that knows our order, are efficient, and friendly. And beer/wings are delivered within minutes. Don't know what has happened tonight but sure hope it goes back to the way it was!
|