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  • Today I came to tailgaters for my first time since they opened in my neighborhood I walked in and sat down at a table around 12:30. I waiting for the server to arrive. I final was greeted by a server at 12:45. I asked for a menu and a mimosa. The server Heather walked away to get my order. I understand it's Sunday and it get busy but to be honest it's one drink. Two other tables sat down and were served in the time I was waiting on my drink. When the server came back around she said to me "I am sorry" I pointed out to her the other tables that had been sat and served. Her response was "I just had a table of 13 sit down and I am busy" I completely understand being busy but what is she trying to say that the table if 13 is more important than a client that lives in the area and would potentially be a returning customer is as important as a table of 13. The manager asked if there was anything he could do to make it up to me but I said I need a few mins and then he sent over another server to take heathers place. I just feel what a first bad impression for a new patron. Said to see such bad service from a bar I hear good things about. It took 30 minutes to receive my drink. First impressions make a huge difference. People need to remember that. I will do a follow up review after I leave as I am will to always give a second chance
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