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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Last night my wife and I decided to give Taps Signature Cuisine & Bar at Park West a try. We had been to this building in its former life "as Rustica". It has been fun to see a couple of different operators make a go of it in what is really a great space. As we sat at the bar and enjoyed a bottle of wine and 3 courses we were compelled to share our impressions in hopes that the team that is putting Taps together will read and take note. They are on the right track but need some minor adjustments. Sooo,,, The food was certainly a high point. We shared a Knishnosh, a small tart filled with ribeye and mashed potatoes and covered with a tasty sauce. The presentation of this cleverly named item was fantastic. When the server mispronounced the name of the tart it fell a bit flat. We also had a house salad which exceeded expectations and finished with the Hot Chocolate Chip Cookie. Again a great presentation with a thin soft cookie "sautéed" on a iron skillet topped with ice cream. The fresh berries seemed to be overkill however. The Chef was consistently present moving between the dining room and the kitchen. I would recommend he make a personal visit to diners mid point in their meal. This would likely result in a lot of positive feedback for chef as well as building a personal connection with new patrons. The atmosphere of this room has always been a bit odd. The new owners have added a very cute wine rack (thanks Wine Styles) which would stand out more if painted a different color than the rest of the room (cobalt blue?). The space is industrial by design but some plants and art would soften the edges. The lighting is atrocious. WIth the Home Depot bathroom lights at full tilt over the server station and with the bulbs removed over the Jazz Trio the room was severely off balance. Two out of three of the track lights over the Trio work, leaving the guitarist to pick in the dark. The servers are trying really hard but could use some standards and leadership. We walked in with no greeting and sorted out seating for ourselves. NO ONE TOLD US THEIR NAME. If they had I would be mentioning the ones who did well here ( ). Our server/bartender redeemed herself from the earlier mispronunciation with some good recommendations, efficient service, and a friendly smile. Unfortunately her shift ended half way through our meal. She said goodnight and she introduced us to her replacement who promptly forgot we were there. We spent the next hour flagging down anyone who's eye we could catch for service. Fortunately the regular bartender took a break for an hour or so. Nicole (i asked) stepped in and picked up where our earlier server left off. Along with letting us know we were not invisible, she cleaned up the wall of glasses left by the bartender at the end of the bar and swept up the broken glass on the floor. She was a bright light in the service team. The Hostess was on post when we departed and sent us off with a fond farewell. The middle aged man at the bar wearing the Fedora combined with the Jazz Trio gave me great hope when we walked in. Had we found a new, cool place to escape in the west valley? As the evening unfolded it became apparent that this is not the case. At around 9 the ends of the bar filled with servers texting under the bright lights. This seemed to attract the "hats on backward" boys that frequented "Rustica". I suspect that if these guys were actually paying for their drinks they would find somewhere else to drink for free Again... the news here is good. With good food and drink, an attempt at atmosphere and some leadership this may become a cool and convenient spot for west siders!
http://www.openvoc.eu/poi#coolReviews
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