Ugh!!! Second time in a row they've screwed up my food!! Not only did it take FOREVER (on a Tuesday), but it was completely burned!! I always get the steak kabob no rice, extra grilled veggies and I'm used to them screwing up my side, BUT I ordered it medium and the meat and veggies were super well done. I sent it back, and my replacement came back after the rest of my family was finished with their food... no check discount, no visit from the manager, Nada. I asked the server if they don't typically do anything about burnt food and he said, "we replaced your kabobs"... ummm yeah, and I got to watch my family eat and get a box so that I can eat mine tomorrow... alone. Thanks for nothing!! P.s. the waiting area at this place is ridiculous. I mean really, ridiculous.