They're a very busy restaurant during weekday lunches, and they pack in a lot of tables in very tightly. It can get uncomfortable, being within an easy elbow of the person beside you, but I guess it's just the way things are at a lot of these restaurants where space is at a premium. If you don't have a reservation, you may be at the mercy of whether they can find you a spot at all.
I had the lamb shawarma. The lamb shawarma was excellent, as it had a very good mixture of sauce and very juicy lamb.
The server also kept our water topped up pretty well throughout the lunch and was very polite and patient with us, even though we sat for a while.