Purchased a refrigerator. Gave them my cell phone number and asked them to call an hour before they would be here. Instead they called WA state where my father is because he paid for it. I gave them my number when the delivery was scheduled. They never called, it was a window of 12-4. Finally I called and found out it is now 4:30-5:30. Asked them to call when they are coming still so that I can get my food out. No call. In calling in you ring about 5 times someone picks up then puts you on hold again. This goes on for at least 4 more times. Then finally I get the store appliance department and he can't find the order under the name or phone number or item number even though the last person I called at the store found it. Meanwhile my food is sitting out getting warmer and warmer and I can't get ready for them because I am on the phone and I have no idea when they are coming. Never have a seen a store that is not capable of the simpiliest thing. Does it make sense to you to contact someone in WA state when delivering an item in AZ?