rev:text
| - Stay far away from this place. I am serious.
We had no problems with Showcase Honda (we started a lease in August of '13), until Manny called us in January (2016) with a "special offer." My boyfriend allowed him to give his spiel over the phone, but Manny said he couldn't "legally tell us more about the offer unless we came into the store." My boyfriend tentatively says we will try and come in at 10 am on Saturday. Manny gives us his phone number and says to text or call if there was a change of plan. Saturday morning rolls around, and it's clear we won't be able to make it. My boyfriend texts Manny at 7 am letting him know that it will be impossible for us to make it in to learn about the "special offer."
What ensues after this is absolutely unprofessional, unbelievable, and unacceptable. We get a call from the dealership around 11:15 asking where we are. My boyfriend tells them he cancelled the appointment with Manny, and that he's sorry we couldn't make it. They say they had no idea and ask what time we will make it. He tells them that we won't make it, and that if the deal is only something we can learn about in-store, we'll have to pass on it; they rudely hang up the phone. Manny then proceeds to text and call us for the next week demanding why we did not show up, pressuring us to still come in, and getting aggressive when we say no. It was astounding how incredibly rude and persistent he was with us. The last phone call with him- and there were at least five- was especially unpleasant, ending with my boyfriend yelling into the phone that he is to never call again.
Do not do business with these people.
|