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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I told myself that I would write a review after I received my first bill to see if what I was told actually was reflected on my first bill so here I go... Now I did my research and read a lot of yelp reviews so I felt like I knew what to look for, for example: don't take the tablet that they offer for a dollar because that actually is an extra line you have to pay for! I walked in and was welcomed quickly by Monique who also worked with me during my entire transaction. She was a great listener and answered a lot of my questions although my voice was rather hesitant after reading most of the reviews. Monique however answered my questions and was open with the price and the plans and did not seem to take any offense from me declining any of the items that were presented. I came in for the iPhone 6 and they had the one I was looking for in stock she never tried to upsell me to a 6S but by their procedures she did have to try to sell me a phone cover but was kind about it. At that point there was a lot of customers but I still felt like she was not trying to rush me and also help me set up my phone and my account. The plan actually came out to be much cheaper than what I was paying for and I was very happy to see that my bill was exactly what was presented. I wish AT&T would allow me to see the final cost before I sign off on the contract but given how their system is set up that was something I wish was different but it was something that Monique could not have done differently. I was in and out within the hour and did not have buyer's regret with my purchase. Thank you Monique for making this a less painful experience :)
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