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| - Before I start this review I just want to say that as a surgeon Dr. Stearns is amazing. She just has no bedside
manner whatsoever.... very aggressive and intense.
I Love Dr. Dais! She is awesome, as well as Olivia, and Marie in scheduling. I also like the front desk staff. They're friendly. My review has nothing to do with them....
I have never been treated with more disrespect by a physician in my entire life. The day before the surgery, I expressed my concerns and also explained how scared I was regarding the spinal surgery. I have chronic pain and hypersensitivity. She told me to breathe through my stomach and I won't have pain because I think about it and I have pain, whereas if I breathe through my stomach, I won't have pain because I won't think about it. As she was leaving the room she told me that I was in good hands, not in a nice calm reassuring way, but in a cocky superior way. Not warm/friendly. I have been weaned down from a very very high dose of Fetanyl to a very low-dose within a month. I am also having withdrawl from being weaned off the meds.
The day of my surgery the anesthesiologist was not able to get an IV started the first two times. Like I said I have hypersensitivity so she had to use lidocaine to start an IV so I wouldn't feel pain. I was crying so hard because it was hurting and Dr. Stearns comes in and starts yelling at me because I was crying from the pain. She yelled, "I don't see your hand on your stomach, you need to start breathing through your stomach"!!! Nice bedside manner!
The next time I saw her was when I was about to get on the table for surgery. I was crying from the pain, stress, and worry of the surgery. Was also kinda scared of her. It seems that I had every right to be. Once again she was yelling at me because I was crying and then I wasn't breathing through my stomach. She told me to get on the table my stomach and I was about to when she ripped my gown off aggressively. In the process she pulled out my oxygen from my nose, and because of how my arm was sitting, nearly ripped out my IV. I screamed in pain and even the anesthesiologist looked at her and said hey watch it! She then began to pull me onto the table, my body exposed, I tried to cover as best I could while getting on top of a bunch of pillows, where my stomach would be. The pillows began to slide in different directions and she told me to do a push-up. I can barely hold a fork, let alone a hold myself up. I did the best I could and she kept screaming at me to lift myself up, which of course I couldn't. I also have chronic abdominal pain and have had a few surgeries. Everyone began to lift me, not from my hips and chest, but my stomach. They were so not gentle, they put their fingers and finger nails into my stomach instead of their palms or forearms. I screamed so loudly and started crying so hard. Once again I was yelled at to breathe through my stomach. Yah, my stomach was hurting way to much to breathe through, and I was also lying on top of it. I will cry if I damn well please!
The next thing I know, I am being woken up in Post-op A. I was lying there for a few minutes very groggy, and in an insane amount of pain. I'm lying there crying, and in comes Dr. Stearns. She starts yelling at me for crying from the pain and yelled at me to keep breathing through my stomach and that she didn't see my hand my stomach that I need to start breathing through my stomach. After that I don't remember anything, I fell back asleep. When I woke up again, I was in post-op B. The nurse told me that surgery went well. I asked for my husband. Then I asked for the doctors. The nurse said that they were in another surgery. I didn't get to ask them any postop questions at all. She gave me a discharge papers and like belongings and sent me home. I called the doctors office to ask for my pain medication. They said that I was supposed to have some, yet wasn't given it. I was furious I was told that I wasn't going to be in the hospital for pain management because they didn't want me to get any infections or get sick while I was recovering, so I would be at home with extra pain meds to keep me comfortable. This didn't happen. Stearns said to take the clonidine which is for withdrawal, and double up on my patch. I told them that I'd run out of my meds by doing this before my next appointment. They just said sorry. I got sick anyways and had no pain relief.
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