I have had a horrible experience with WHASN. I went in for a concern over my period, and the doctor ran multiple STD panels without asking me when nothing had changed from my last STD panel from my annual. There was literally no chance that I had an STD and I was not told these would be ran. My insurance didn't cover a few of these unnecessary panels & WHASN tried to charge me for them.
I called to dispute the charge starting in early September, and I was told only the office manager could help me. Over 12 phone calls and 2 months later, I still haven't been contacted by the office manager. Today I called immediately when they opened, and was told the office manager would get back to me today. I called again around 11 and was reassured I would be called before she left at 3. When I still didn't receive a call at 2:30, I called again and was told the office manager already left for the day. I am at my wits end. They are just trying to get money out of me and are avoiding me at all costs.
I would never recommend this OBGYN to anybody. From the lack of communication in what tests they were going to run on me, to the lack of communication in my dispute, I wouldn't trust this OBGYN with any of your health or financial matters.