Update - The managers sent a more tenured driver out to deliver me lunch at no cost. This was very admirable of them and I am appreciative. My suggestion would be to send new drivers with "senior" drivers to show them where some of these harder to find buildings are. This should minimize instances like these in the future.
Older- (I like the food, but they have hired new drivers and twice now, the driver has gotten lost coming out here. I tried to give more specific instructions this time but it didn't work, they still ended up somewhere else. My past two deliveries have taken about 45 minutes. They used to arrive in ten. Someone there needs to tell the new drivers where to go when they're in question. I work in a call center so I can't answer the phone when the drivers are lost. I guess I won't be able to order from here anymore.)