Well, turns out the other yelpers were not lying about the service. Ugh. It's really too bad, because we really loved the food. I'm guessing management has read all the poor reviews regarding service, so perhaps this is just their shtick?
We had to ask for water twice (our margaritas were served promptly tho), had to ask for chips and salsa twice, and when finally delivered we only got chips. We asked for salsa and the server looked at us like we had just asked for a side of chopped up puppy. I mean, really? Don't chips and salsa go hand and hand? And aren't chips and salsa supposed to arrive before the food? And then of course we had to ask and wait for silverware. These are super basic requests, met with looks of disdain from the staff.
I really want them to get it together and figure out their service issues, because I really want to eat that awesome food again.