I moved to AZ 1.5 years ago from Ohio. I had a family member in Ohio who was in the alarm business so I know a little about alarm systems and am used to superior service :) I really didn't expect anyone to meet the high standards my nephew had set for products and service but Bulwark really has. Jeff, the owner, follows up on any questions I ask and strives to make sure that we are satisfied customers. We are very happy with Bulwark!