Awful. The employees are not familiar with their own menu and the food is overpriced and not tasty. Also, never ever order a cannoli here. Ever. I'm 99% positive they buy it frozen from a box. The employees had no idea that the cannoli was even on the menu and had to ask a bunch of other employees about it. Then they had to ask about where they kept it. I believe it was the manager who responded. She looked very confused like she hadn't had anyone order a cannoli at this Italian restaurant in decades. They finally found it and microwaved it for me and it tasted like freezer burn. I don't know why I was under the impression that they had a bakery case from which to pull out a lovely, fresh cannoli. Pizza is just whatever.