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| - We were very hopeful and excited when we found the place. The community was under construction as we were one of the early residents to move in during phase 1. The property and amenities were all so new and the property itself was well kept. However, as people started moving in that went downhill. Seemed as if they were approving just about everyone. We were up for paying $1800 in rent in hopes to weed out "riff raff" but this slowly wasn't the case. $1900+ if you wanted to rent the detached garage. Even with "Big Brother" watching you every second with cameras all over the place, people were trashing the property and amenities. The pool is 24 hours but there were many nights it was very loud very late at night.
So they DNA test your pets in case the pet owners don't clean up after their pets. Weird but kind of cool. In hopes that there isn't poop left everywhere. However, I got scolded for having my daughter's dog come visit me as you're not allowed to have visiting pets. And I reported dog poop on the pool chair and was told that if it's dry they can't test it. Now yes you read that correct. On the pool lounge chair and I though DNA was DNA - dry or not. So that was worthless. I mean, how frequent do you think the staff will find fresh poop to test?
The management and staff were ok at the beginning but seemed to lose their enthusiasm as time went on. Although Carissa (the property manager) was always very nice.
Liv seemed to "nickel and dime" you for everything! Want to have more than 2 guests over at any given time? Get ready to pay. Yes, pay to have your guests over for volleyball, swimming, in the game room, etc. Oh and trust me, they'll notice. Remember, Big Brother has cameras everywhere! (And not for safety purposes I found out when I had to report to the office that one of the groundskeepers were following women very suspiciously around and was told the camera doesn't point out so they wouldn't catch the camera I walked by when he was following me so aggressively.)
Want to rent the community room so you can have friends over or a dinner party? If I remember correctly it was $100 per hour, yes HOUR to rent. The room is supposed to be "closed" to all other guests during your rental time however we rented fairly frequent and almost every time we had unwelcome guests coming in and out. When you're paying $100 an hour to rent the room you expect to have it without issues. Oh, And if you want guests to swim with you (more than 2) you will need to pay and get them a wristband from the office.
So let's talk about the structure. The walls and floors are so thin that I could literally hear my neighbor going pee every morning! Disgusting. You could hear every footstep as if the ceiling was going to come caving in. Our electric bills were outrageous (during summer months - easily $200+ for a 1300 sq. ft apartment keeping our air at 78 degrees or higher).
Needless to say, we moved out as soon as our lease was up. Many of our original neighbors did as well. And if you had a conversation with them, they'd all state the same. The place went downhill very quickly and all of my factual complaints listed were all the same throughout the community residents. Rent had gone down when it was time to renew or leave and they were giving a month free. I think that eludes to suggesting people were leaving much faster than they could fill occupancy.
Oh, and they'll get you for your carpeting! We took our shoes off in our home and our pets weren't typically allowed in the bedrooms. However they were house trained. I had asked to be a part of the walk through when I moved out. I didn't get a call or a heads up. However what I did get was a letter 31 days after I had moved out saying we owed $600 for carpeting!! Claiming pet stains. The letter was also back dated by several weeks. My guess is that they knew they only had a certain amount of time to issue a letter based on the rental laws in Arizona. I refuse to pay it. I know we kept that place very clean and in very good condition. We also cleaned it before leaving.
For "upscale" apartment living that they claim, I wouldn't recommend this place. It's got an appealing look to the place but the reality is very different.
I will comment that the things we did appreciate while we lived here were the amenities - 2 pools, the cabanas, the game room and the gym. They also held a happy hour from time to time and breakfast each month which was nice. Hence our 2 stars.
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