Extremely poor service. Drive thru was not working, employees didn't care about anyone. Took forever to order. Then that person left and never saw her again. Other people entered and nobody even cared. Waited 15 minutes, 3 people that ordered after me received food before I. As I was looking in kitchen to see if anyone that worked (?) there would acknowledge me, I saw my order being prepared. The cook was fondling my food. I refused the food and got money back. I wasted 20 minutes of my life there but I learned this Steak and Shake is horrible. DO NOT GO HERE.