As soon as I walked in the door I felt Brent's undivided attention. He introduced himself to me and gave me a small background behind his humble beginnings in the jewelry making business. Brent was referred to us by a friend and him and his team did a phenomenal job redesigning my ring, the finished piece was beyond our expectations. Not to mention the prices for the quality of diamonds/services were exceptional that I don't plan on shopping for jewelry anywhere else. He listened carefully to what I wanted and worked within our budget without being persuasive or pushy. Definitely trustworthy.