RUDEST staff ever! My girlfriend made reservations for Saturday night via OpenTable. When we arrived, the hostess argued with her saying she couldn't have made reservations as SHE had the tables blocked until that morning and that SHE was the one who opened them back up so there was no way we could have had reservations. When my friend dumb-foundedly replied that she was sure she made reservations and attempted to pull them up on her iphone, the hostess turned her computer monitor around and pointed and said "My tables are all blocked and you are not here".
I was shocked! In what society did this sort of attitude become acceptable? What happened to "I'm sorry m'am, I don't know what happened but your reservation is not appearing in our system. Unfortunately we are booked solid so it could take an hour or so for a table".
Things can and do happen. That is OK. But this sort of rudeness is simply intolerable.
I suppose it is best we weren't able to eat there, if the front people are this rude, imagine the rest of the staff! No food is good enough to be treated like this.