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http://www.openvoc.eu/poi#funnyReviews
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  • My niece stayed here and received terrible care. My niece is generally very quiet and accepts what happens to her without complaining but one of the group therapists was so bad that 5 patients complained to her about how she was treating them. When she continued with her abuse every patient walked out. They all filed a complaint with administration. I complained about other issues such as the fact that I left numerous messages with the nursing staff that I wanted to speak with my nieces psychiatrist to find out why my niece was not being released when she was telling me she was feeling much better. He never called me. Getting in touch with her caseworker was very nearly impossible. My niece was kept in this facility for 9 days longer than she needed to be. No one called me at all during that time. I witnessed conversations so inappropriate yet no one intervened because although there were numerous staff members they were more interested in gossiping with each other than monitoring the patients. I finally spoke with the house supervisor to find some answers. He was kind enough to tell me what my nieces psych notes said. What they said that particular day was that she could go home in the next day or two. The next day when I asked the nurse why she wasn't being discharged the nurse read the psychiatrists note from the previous day (the one the house supervisor had read to me) it had been changed. It stated that my niece was still having symptoms which she wasn't. After intense persistence I finally got her discharged. I am a nurse and I am ashamed of the horrid care that these health professionals provide for vulnerable people.
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