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  • If I were to give Ford Autonation a grade, they would receive an "F". Today I brought my ford focus in for some maintenance, and I was told when I set up the appointment that I was supposed to get a rental car while they held onto my car. However, I was left STRANDED at the car dealership! I'm not 21 so I cannot drive a rental car (of course they forgot to mention this to me when I originally bought my car and warranty that included rental cars when needed) so when I showed up they told me I lived out of range for their "shuttle service" to take me home and I couldn't take a rental. They left me with no options but to call my father who lives 30 minutes away to come rescue me. So congrats Ford for beating your customer. I'll make sure to let everyone know NOT TO COME HERE OR BUY A FORD VEHICLE!
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