I was in town for a wedding and needed a mani/pedi for 3 people. we walked in without appointments and after checking to make sure they could take us, rather than just taking some other customers appointments. we were happily serviced and pleased with our experience. as fair as the manicure and pedicure they are what you would expect from any salon, however what earns them 5 stars is the customer service for an overall guest experience. they aren't pushy, they offer suggestions but not try to change your mind, and the place is so clean-which is so important. would recommend and if i'm ever in the area again, i would definitely come back.