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  • I'm not sure if I will return to MCN salon. However, the haircut I received was not the source of my disappointment and annoyance with MCN. Upon my arrival, I was offered coffee by my stylist prepared just as I pleased. I was instructed to leave my belongings in the coat room and put on a robe. In doing so, I left my coffee on the side of the counter at the front of the salon. I was quickly ushered to the back for my shampoo, condition, and Kerastase treatment. I realized I forgot my cup and went back to the front to retrieve it. As I politely ask the woman behind the desk if she saw it, she cuts me off mid sentence to inform me that she has thrown it away and gives me a sneer. As I look at her in bewilderment as to how to handle her rudeness she rolls her eyes and asks if I still want something to drink. UM, YES? That's why I'm looking for my cup now. She then instructs me that I'm not to wait for her to finish making the drink and that she will deliver it to my chair. Yeah, no. Never did that. But she did take the time to come over to my stylist, glare at me, and inform my stylist that the next client was here. Rude. I thanked my stylist for her time and pay for my cut and style. Only then did I realize that my friend should have also received a free Kerastase treatment because of MCN's birthday special. They charged her the standard, $30. Well, the woman behind the counter basically told me that she needed to see proof that the email offer existed. Why didn't I have to show some email to get the free treatment? She was basically giving my Asian friend a terribly difficult time. Between me and my friends, we have spent over $1,000 at your salon and you are going to treat loyal clients as so? I also believe that this salon desperately needs a dress code enforced for all staff. If you go to MCN, take a look around, you will agree with me. Finally, leave your pooches at home. I don't particularly like the large dog that roams around and slobers on the leg of my pants during my appointment. 1 star, but thank you to my stylist for a great cut. 5 stars for you.
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