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  • OMG! I am so frustrated at this store, I have never met such an incompetent group of people in my entire shopping life. First, I called Fry's Electronics to check to see if they had a specific GPS model that worked in Europe. I called because I live at 115th Ave and Buckeye which is about 20miles from the nearest store. The call center informed me they did not carry that model but listed about 10 other GPS with maps of Europe. I asked again those models have maps of Europe? "Yes and Australia too". And you have those models in stock? "Yes." What is the price range? "$100 to $300". Thank you. FIRST MISINFORMATION! So I drove to 30th Ave and Thunderbird, talked with "GPS Specialist" (which apparently means nothing) and he (Jared) informed me they did not have any GPS units with European maps!! He said the call center "is a bunch of retards" and that those were all last years models. Then he called someone and looked at several GPS Units. When he did not know if the unit had European maps or not he GOOGLED them! (okay not confident in your product knowledge). Then he sold me a $260 unit with European maps. SECOND MISINFORMATION. I drove all the way home and the GPS did not have European maps! I had to buy them for another $100 which I could have done with a cheaper GPS. So I drive back to Fry's. Speak with a Supervisor, they return my first GPS. I speak with the same sales rep (ya thats great). He says he figured out 25min after I left that he sold me the wrong product and none of their GPS have european maps. So I then buy the cheapest model that was could download European maps, according the the sales rep Garmin NUVI 50Lm for $129. THIRD MISINFORMATION. Because according to the Garmin site the NUVI 40Lm is also compatible and cheaper. I then went home bought the $100 European map and couldn't download it to my GPS because there wasn't enough space available!!! Now I have to buy a miniSD Card and a miniSD reader for my Mac book. Awesome. Great to know that the electronic store knows nothing about electronics!
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