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  • It started off okay when we arrived. We were seated and given menus ASAP, but we didn't get water until after a long time. The restaurant was busy, but I felt that the service was a lot slower than it should be that even our water was not filled for long stretches. I ordered chicken vindaloo medium spicy level and my friend ordered a beef dish and asked for it to be extra spicy. Guess what? Mine was like "fire" and my friend's was not very spicy, but she was okay without making a fuss about her dish. Mine was even too spicy for her to switch so after a long time I got a waiter's attention and told him they probably mistakenly switched up the wrong spice levels, but he was adamant that vindaloo's spicy so I must be wrong and there was no offer to help me except that I was persistent so he offered yogurt, but when I asked if it would change the taste (which I knew it would) he brought my dish to the kitchen see what they could do. When the waiter returned, my dish looked like a lighter colouring instead of red like how vindaloo should be and it tasted sweet. It was really late so I just ate the dish, but when he came to check, I advised him that it tastes and looks like butter chicken instead of vindaloo and told him that I know what vindaloo should taste like since I've eaten it before, and my friend vouched for me since she grew up with Indian cuisine. Eventually, it was nice that they gave me a half portion of vindaloo when we were finished eating. I would not return again and go to somewhere like Dhabba or Bombay Palace where I use to go regularly. If it weren't for the mix up and especially for the lack of good customer service skills and "lying to me" than I would give a better rating, but with poor service they don't deserve a higher rating. After tax and tip, I paid $19 to get the wrong dish that they tried to claim was the right dish and then they fixed it by giving me an unexpected half portion when we were finished dinner. Too little too late.
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