I happened upon this shop while looking to make a few special gifts. The folks there were very helpful and there were a lot of choices for pieces. There were lots of idea books around. I saw several pieces in the windows for inspiration as well. I wanted to try some techniques I was unfamiliar with and I asked for help from several of the workers as well as the owner. Everyone was very helpful and willing to support me. I repeated went back and asked for support and everyone helped me along the way. Toward the end of my piece, I ran out of the paint color I needed and the owner searched for some in her private stash and helped me finish. I didn't read the comments on Yelp until after I had been there. All I can say is that my experience was different and that I would return. Maybe they took the comments to heart and change how they did things. I would recommend this for any painting project.