I am a blatantly honest critic and I am seriously unforgiving when it comes to restaurant owners trying to make a few bucks more saving on labor.
A restaurant of this size on a Saturday Nigh should have no more than 3-5 tables per station until close to closing time, and maybe dropping a little. These guys maybe had 2 for the whole restaurant, and a busser come waitress.
Here is the plus:
Vegetarian Dishes
Consistently good Indian Food - Their taste is always pretty good for all the dishes I experienced. Its all services issues that lost them all the stars. All a result of simply not enough people servicing their guests.
The negative:
1) Warm tap water served (dude: ICE IS FREE!)
2) No water for the toddler more than 15 minutes after requesting
3) Food order taken 15 minutes after seating
4) Appetizer came during dinner after 45 minutes
5) Food came out at different times for a 2 1/2 top
The absolutely unforgivable:
In a vegetarian restaurant, serving Chicken Tikka Masala when the guest specifically asked for Paneer Tikka Masala.
My best advice: Go with their buffet when they have it. Currently its Lunch only. If you are Vegan, double check your order when it comes as they made this critical mistake today simply due to carelessness. If you go in the evenings than go with the expectation of poor service if you are coming in during peak times. No large parties or you guys will get your food in about a 30 minute span of each other.
Despite serving good quality food, I cant allow lazy owners to get a good review for not staffing correctly.