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  • I find myself at this Macy's all the time since it's close to my home. While it can not compare to the Ross Park location as far as selection it is still good store over all. It even features a Macy's Backstage Outlet Store section which is similar to a Nordstrom Rack. I have never found anything good in the Backstage Outlet, but my wife and daughter always seem to. There is also a Last Call section in the regular store where you can get some incredible deals. I have found items that were priced at a tenth of their original price! What I don't like about Macy's is that they never let you use coupons on any of the name brands which pretty much makes them useless! Also the customer service at this particular location leaves much to be desired. On a recent trip to the Ross Park location I purchase an item that was 50% and the cashier asked if I had any coupons which I did not and she went and found a 25% off coupon which saved me an additional $150.00 off the item. I found another of the same item at the Monroeville location that was half off as well and when I asked about a coupon the cashier said that she didn't have any coupons and made no effort to find one for me to use. She just could not care less. I purchased the item and went all the way back out to the Ross Park location and found the same cashier that offered me a 25% coupon and she went and looked for about 10 minutes until she found another 25% coupon and made a price adjustment to take the $150.00 off of the item. Now that is customer service! I guess that's why I stay at the Ross Park location!
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