Dr. and his P.A. gave my ex husband (on phone) and me (in person) 2 completely conflicting opinions. When I asked them to acknowledge that the PA issued me a differing opinion the office manager actually told me "I don't know what you think you heard " and tried to tell me I was lying. I had a witness with me at the appointment. The office mgr. didn't realize that. I also recorded a phone call in which the dr. admitted that he did not examine my child, nor had he even spoken to the PA regarding the exam and her conclusion before he gave my ex husband a different diagnosis and medical recomendation. In this same call he also dismisses extreme child abuse and said that "something must have gotten into him" when speaking about the abuser. Horrifying.
I asked to speak with someone about the inconsistences and my concerns and they refused. Instead of admitting what they have done they tried to put the blame back on me and told me I misheard the PA's recommendation and that I was not being honest. Thank goodness I had a witness and recorded the call to prove otherwise. I am in the middle of a contentious divorce (due to the child abuse) and providing my ex husband contrary to what the dr told him information could have cost me thousands upon thousands of dollars. It will cost me a couple thousand just to prove my side, but without evidence that the staff went back on their original recommendations, it would have been a significant financial and legal battle loss. This dr and practice care more about covering their liabilities than doing what is best for the patient and being honest.
The inconsistency, unprofessionalism, lack of accountability and incompetence do not allow me to ever recomend this practice.
Go to a practice that is professional, puts the child first and is ethical instead of this practice. I wish I would have taken into account the 2.5 star rating before I chose this practice.