Libretto's has been epic in the past. I have never had a complaint with the downtown location. It is always there for a late night rescue. I was really excited to stay with my sister and discover there was a location just over a mile away.
We ordered through the app for delivery. A confirmation email was sent with the expected delivery time. Cool....!!!! Pizza was 90 minutes away. They were 45 minutes late. When we called about the order, the person up front said the delivery guy had left a while ago and it will be there shortly. When the guy arrived, he was unsure of the delivery location (we flagged him down), and the pizza was cold .
Next time I will pick up the pizza or the app needs to accurately set delivery expectation times.