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| - Went here for a Christmas day meal and the menu and atmosphere looked promising. My wife ordered BBQ pork & rice, I had Salt & Pepper Chicken Wings. Waiter brought my wife's dish in about 5 minutes, but not mine. She didn't think it looked like BBQ pork -- I didn't know. She tasted it, said it wasn't and asked me to taste. I wasn't sure, but she called waiter over and asked if it was pork. He said no, that it was duck. My wife said she's ordered pork. Waiter disappears and a minute later appears with manager who tells my wife she can't return the dish b/c she's already eaten half of it (not even close). Manager says she can bring out BBQ pork, but cannot remake the dish. Waiter returns wife small separate plate of just BBQ pork & my wife has to separate the duck (which she doesn't like). Meanwhile, my food arrives about the same time. It was very tasty, but we'd planned on ordering something additional which we didn't do after the duck incident. Bill arrives, and they've charged an extra dollar for the pork replacement, plus added a $3 gratuity to the total. (Menu states gratuity for 6+ people; we were two adults + child.) We point this out to the waiter and he says, "OK, OK, you don't have to pay that." Really, it doesn't matter how good the rest of the menu might be (and judging by my dish, some of it might be really good). What matters is the TERRIBLE customer service and handling of the incident. Will never ever return, especially with so many other options nearby.
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