If I could give them ZERO stars, I would.
I online ordered a small pizza and boneless wings at 11:30am over this past summer.
I received email confirmation that my order would arrive in 1 hour. About 1.5 hours went by, and I heard nothing. When I tried calling, someone kept picking-up the phone and hanging up on me (over and over and over again).
Finally, around 1:45pm some kid delivery driver called me and said he was lost.
I told him exactly where I lived (cross streets and all).
(The location of this Pizza Hut is a 5 minute drive from me)
He finally showed up around 3pm. He stunk of weed and his eyes were extremely bloodshot. The food was cold.
I will never order from here again.
Also, last week a co-worker ordered from them, and it took them 2 hours to show up.
They also kept hanging up on her when she called to check on her order.