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  • I ordered a pizza for delivery, waited for almost an hour, then was notified by their site that I had received the pizza. When I called the store, the manager told me I hadn't put my apartment number in the "special instructions" notes. The apartment number was in my delivery address. He said the system was only limited to so many characters, so I should have put my apartment number in the special instructions. They didn't call asking for my apartment number (I provided my phone number, obviously), they didn't notify me in any way that their system couldn't show the address they billed my credit card to, they just said the pizza had been delivered. The manager wasn't impolite, he was just full of you know what, just stating the system couldn't show my apartment number so I should have noted it in special instructions. And he didn't explain why the website showed it as delivered. Don't hate Dominos, but I will NEVER order from this crappy site again. Thought about it more, and I changed my mind. I'm not ordering from any Dominos again. They're not that great, they've never been that great, and this was the final nail. I talked to the manager twice, first asking him why my pizza showed as delivered and I didn't get it and second to ask him why no one called me. Neither time did he ask me for my apartment number or offer to send me a replacement pizza. Don't misunderstand me - I'm not looking for a free pizza, I just wanted the pizza I'd paid for - but he never even asked me what my apartment number was that the system supposedly didn't show. I wouldn't have been happy, but I would have been cool if he'd rushed a pizza to me and the charge remained. But he didn't offer anything. He just basically told me in the most polite way that he could care less. Yeah, I'm not going to order from any Dominos anywhere
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