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About: http://data.yelp.com/Review/id/WoYsAHqgw70vpVQxvQ8rxw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-02-22 00:00:00 (xsd:dateTime)
itemReviewed	B & B Appliances
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	We have been buying from B & B Appliance for well over 10 years (2 locations ago, I think!). We've bought appliances for ourselves and appliances for a couple rental houses we own. We usually buy the new/scratch/dent versions, but recently needed to save some money. We bought a full set of appliances (micro, range, fridge, and DW) for a rental property and went ahead and bought a used DW to replace our own broken one. We have always had a great experience with B&B so didn't think twice about a used DW. However, upon getting the DW home we learned it didn't work. Despite water being on, the dishwasher would not flow water. We called them and were told "Since you took it home, you need to bring it back". If this was where the story ended, we'd be looking at 2 stars. Our first experience with warranty/service and that's it? But my wife decided to call back and talk to the salesman who sold them to us and he quickly corrected the bad call by the other guy. He explained that warranty service normally has that policy, but this is different because it never worked to begin with. They sent a tech all the way out to us in Mesa who realized they had messed up on the refurb (that, or a part came lose during transit?). We were already heading back there to pick up other appliances so we said we could bring it in. They fixed it and tested it in the shop while we waited, and even went to their yard and replaced the front panel that had a stain we hadn't been able to get off. Then they polished it up before giving it back to us while at the same time giving us a great deal on a double oven my wife had been eyeing. Been working perfect for a couple weeks now and was half the price of the big box stores. One note: the double oven we bought on the second trip seems to reset its clock every once in a while when igniting a burner. Tells me there's a little short somewhere so I'm not completely satisfied and am cautiously watching it for a pattern... All in all, they handled it well. Previous experience had all been 5 stars but it was a little frustrating dealing with a dishwasher that never worked. 4 stars, still great and will use again, just being cautiously optimistic.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Drew

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