I had a situation when I came here with my 17 year old kitty who had been sick for a few days, the worst part about my 1 and only visit here is that after I was charged an absurd amount for the services (not the worst part) is my cat was misdiagnosed, basically written off due to her age & I was told she had pancreatitis, hyperthyroidism, a fatty liver and was prediabetic. The vet told me if I did treatment at home ($400+) or leave her there ($1000k+) that she would still only have a 20-30% of survival!
Needless to say with the total lack of personal care & feeling I got from Arrow I knew I needed to get a 2nd opinion especially when just 3 months before this instance with my cat she was perfectly healthy still despite her age, she had a complete exam at another vet which proved that. So I took her to another vet across the street, Sunburst Animal Hospital, and was told after they reviewed the test results sent over from Arrow that she only had pancreatitis & simply needed fluids, food & steroids for a short period of time. 1 week after this all started she is back to her old self, doing great!! Had I listened to the vets at Arrow I would probably have put my kitty to sleep unnecessarily!! I write this review to warn others so they don't put their babies down when it's not even that time to.