I have frequently been to this location because it is close to my home. I normally spend any where from $15-25 a trip because of my family size. I had a horrible customer service experience with Ebony (Manager) and June (cashier). I reported to Lisa the area manager via email and she apologized and said that she would leave a gift card for me. The receipt number I complained about was provided to her so she could confirm the people that handled my meal. The total on the receipt was $21+. She left a $10 gift card. Needless to say, I will not be spending my hard earned money there anymore.
OAN: Brandon (another manager) is awesome and was the only reason why I went to that location in the first place.
Beware: Even the area manager doesn't know how to resolve customer complaints.