Restaurant week deal couldn't be beat!
20.19
Single Meat Burger
Any Fries
Sticky Toffee Push-Pop
Here we go again...
There seems to be a little confusion about this place. When you look online on the PH page and Gordon Ramsay's page they both state that you can make reservations. So taking a lesson learned for,the last time we were here (read my previous review) I thought I would make a reservation. I called the number (same number on both pages) and I was informed that they did not take reservations and that it was first come first serve.
So I am still a little confused as several reviewers said that they made reservations.
I am going on the record to say that they DO NOT take reservations, it's first come, first served.
Check In 2*:
We were quoted 1 hour wait time this time. I counted 6 clean and open tables as we walked away from the front podium. (same issue as last time). Now that we know that they do not take reservations why so many open tables? Thankfully our wait time was much shorter 37 minutes from text to text.
Service 5*:
Service was 1000 times better than our last visit. Our server (I cant remember her name, Blonde with a half arm sleeve) and her assistant (I cant remember his name either Asian with a fro-hawk) were on point. They were both friendly, offering suggestions on how to pick our combo as well as their honest feedback on their menu favorites and even a bit of casual chit chat.
We never once had to ask for a refill or flag them down.
To Them Thank yo for the awesome service!
Food 3*:
On this trip I opted for the Hell's Kitchen burger and an order of truffle parm fries.
As experienced and expected, the truffle parm fries were on point. The best I've had in all of my food adventures (trust me I've had alot of fries!) I prefer this version of truffle parm fries to those found at Bachi. I'm not putting them on blast; Bachi's is good but GR's are outstanding!
The Hell's Kitchen Burger
Meh! I was expecting fire and anger come out of this burger like its namesake. Sadly the avocado drowned out any fire and brimstone that this burger was packing. It was almost like eating an avocado sandwich. Previous reviewers have claimed that their burgers had a nice fire or kick to it; mine did not. Maybe the avocado to fire ratio was off... Maybe I just got a dud...
So yet again it was a miss on the burger.
Sticky Toffee Push Pop
Ingenious! The delivery mechanism is so simple but sheer genius thus making this dessert and automatic hit! I'm not a huge sticky toffee fan but I enjoyed eating this..
A much improved experience from the first one thanks to the great service, however the customer flow and seating still are in need of improvement.